FAQ / Need to Know
Ticket and Admission Terms and Conditions/Liability Notice here
Both a ground admission ticket and a reserved stadium seat are needed to view Dressage in Rolex Stadium on Thursday and Friday.
Both a ground admission ticket and a reserved stadium seat are needed to view Stadium Jumping in Rolex Stadium on Sunday.
A ground admission ticket is the only ticket needed to view the Cross-Country Event on the Kentucky Horse Park grounds on Saturday.
Tickets to the Sentient Jet Patron Plus Club, Patron Club, Kentucky Club and 5-Star Club include admission to the Kentucky Horse Park and designated hospitality tent.
Kentucky Horse Park: 4089 Iron Works Pkwy, Lexington, KY 40511. Please note that if you have general public parking, you will be directed to another lot away from this address. Please follow the directional signage when you get close to the Kentucky Horse Park.
Tickets selected to be printed at home will be available to print on February 14, 2020. Etix will send an email to the address on the original Etix’s order with a link to the print-at-home page.
Mailed Tickets and Parking Passes
Hospitality tickets with parking passes, tailgating passes, and preferred parking passes will be mailed in early March.
WillCall tickets are available to pick up at the gates near the parking areas. WillCall windows may be available or a ticket table can print tickets at each gate.
No refunds will be issued. This includes any lost, forgotten, unused or surplus parking passes, admission, stadium seats or hospitality tickets.
Reprints for lost or damaged tickets
The Box Office at Rolex Stadium can reprint tickets with the same barcodes during the event for tickets that are lost or damaged.
Tickets are on sale October 15, 2019 at 9 am EDT. Order tickets around the clock with our ticketing partner Etix. Order tickets online here.
We are taking phone orders in the Box Office during our normal business hours. All phone orders are subject to a once per order fee of $3.50 and a convenience fee equal to the online ordering fees. The box office phone line is 859-254-8123. We are in the office 9 am to 4 pm Monday to Friday. Our ticket provider will also be taking phone orders at 1-800-514-3849.
Orders placed online or over the phone are subject to a shipping and handling fee of $10 for Hospitality tickets if a parking pass is included. Tailgating passes are subject to a shipping and handling fee of $10. All orders are subject to an online convenience charge or Box Office fee There is not a fee for printing tickets at home. WillCall pickup at the event is an option for $3.50. General Admission and Reserved Seats tickets CANNOT be mailed.
Kentucky Three-Day Event Reserved Seating tickets DO NOT include admission to any event.
Disabled Services and Seating
Special parking, seating and on-site transportation is available. Please contact the box office for more information 859-254-8123 or [email protected]. Row N of the lower tier of the Park Grandstand is wheelchair accessible, accommodates wheelchairs and has room for chair seating (provided) adjacent to the wheelchair insets for an accompanying person. This area is expressly designated as and reserved for Disabled Seating (purchase of seating required – call the Box Office for available tickets – 859-254-8123).
State issued disabled parking passes ARE accepted for entry into the disabled parking lot. Please contact the box office 859-254-8123 or [email protected] if one is needed.
Drones are not allowed to be flown at any time or over any portion of the Kentucky Horse Park during the Kentucky Three-Day Event. Per FAA regulations it is illegal to fly a drone over an event such as the Kentucky Three-Day Event.
While dogs are welcome at the Kentucky Three-Day Event, they must be kept on a leash and, with the exception of certified guide or assistance dogs, are not permitted in any of the tented hospitality areas, or in any Grandstand.
The Lexington Humane Society will have a station set up where your dog will be looked after for a donation appropriate to the time your dog is lodged. Current Rabies Vaccination, Current annual (DHPP) and Bordetella vaccinations are needed with documentation to board dogs with the Humane Society. Questions? Call 859-233-0044 ext. 254 during normal business hours.
Lexington Humane Society reserves the right to refuse service to any dog/patron for any reason including lack of available space, failure to provide adequate vet records, canine health or aggression.
There will be no special parking concessions for vehicles containing dogs, and distressed dogs will be removed from vehicles, by whatever means necessary, by Animal Control and/or Event Security.
General Parking is included in all tickets purchased. No parking pass or tag will be needed to enter the general parking lot.
Golf Carts, ATVs, motorcycles, mopeds, Segways or any motorized vehicle
These may NOT be brought onto the Horse Park nor are they available for rent.
Skateboards, bicycles, rollerblades, roller skates or hoverboards
These may NOT be brought onto the Horse Park during the Land Rover Kentucky Three-Day Event.
Due to Spring Thoroughbred racing and conventions, reservations should be made immediately. For information on the Lexington area, please visit Visitors Information or contact the Lexington Convention & Visitors Bureau at 1.800.848.1224 or on the Internet at www.visitlex.com.
Kentucky Horse Park Campground Reservations
For reservations at the Kentucky Horse Park Campground, go to Reserve America or call 1-888-459-7275.
Contact The Box Office
Equestrian Events, Inc.
P.O. Box 12110
Lexington, KY 40580-2110
Ticket Phoneline – 859.254.8123
Etix ticket ordering line – 1-800-514-3849
E-Mail – [email protected]
Hours – 9:00 a.m. – 4:00 p.m. EST, M-F.